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Management Services

Contributing to the successful management of clients' programs since 1990.

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Management Contracting - (see more)
Network of Associates, servicing the requirements of selected clients on a project-by-project basis. >
- “Virtual organisation” structure.
- Senior, highly experienced, personnel.
- Provision of particular skills needed by Client and project.
- Efficient access to resources, and flexibility for Client’s needs.
- Short- or long-term basis.
- Backup as required of key project personnel.
Management Consulting >
- Focusing on identifying and fixing barriers to improvement >
  - Organisation functioning - focus on the interfaces between people and groups;
  - Structure design;
  - Accountability & performance;
  - Risk and value management & governance;
  - Procurement, production, distribution & material management;
  - Information and knowledge management.
- Policy and strategic management, feasibility analysis;
- Assignments for Government, utilities, other business and non-profit enterprise
- Management techniques for decision-making and improvement
Systems Methodology >
Particular strengths in applying critical “systems thinking”:
- Systems understanding - Successfully improving, planning and implementing complex, dynamic systems at all levels >
  - both hard/tangible & people/intangible resources
  - business systems & processes
  - project configuration, contracts and transactions,
  - ownership, risk, and value management, and governance
- Results focus - Effectively identifying, generating and capturing the value / benefits to be realised.

While we have specific strengths in electric power and utilities, and government services, Couch & Associates have been able to apply sound management principles to a wide range of situations. Our breadth of experience is suited to undertaking and assisting clients' critical projects integration tasks:

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Change management >
- Project management and integration, quality systems implementation & benchmarking programs
- Organisation design & planning in public utilities, government services & commerce
- Business process redesign & outsourcing
- Internal and external communications projects
- Leveraging knowledge resources
- R&D program management
General management >
- Line management in manufacturing and service industries, public utilities and Government services
- Project, contract and function management
- Business development and marketing
- Corporate direction, policies and governance
Institutions & markets >
- Establishment of new competitive markets and market strategies
- Regulatory systems design and implementation
- Public policy formation and implementation
- Proposals for managing & promoting public and industry programs
- Proposals and advice on strengthening key institutions in developing countries
Infrastructure & operations management >
- Design, implementation & improvement of asset management and logistics
- Facilities and production planning
- Procurement and supply chain planning
- Systems analysis, investigation & planning
Management decision making >
- Risk & Value management
- Project appraisal
- Investigation and diagnosis
- Strategic planning
Consultation and facilitation >
- Situation analysis, environmental scanning;
- Team-based review and design;
- Creativity and innovation promotion;
- Conflict management and dispute resolution;
- Stakeholder communication & participation.

For further information, also see:

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